I’ve been a fan of PVI for 23 years. As a professional Purchasing Agent I have the responsibility of providing my company with the best office furniture available at the most economical cost. Over the years I’ve purchased from all the big names in the country but I would rate PVI superior to all of them because of their strong commitment to their customers, and their ability to get things done. If you need repairs made to your existing furniture or keys and locks replaced, you can depend on PVI to get it done. For a small independent company they have the unique ability to provide quality furniture and service at a reasonable price. They have a great product line and you can depend on them to delivery on-time every time. I would rate their customer service as exceptional, and furthermore, they don’t mine using their vast knowledge and resources to help you find the appropriate product for your organization. It does not matter to them how small or large your order is you get the same superior customer service and treatment. Their employees are well trained and are some of the nicest and most knowledgeable people you will find in the office furniture business. I would recommend them to any company.
Director of Office Services
The Urban Institute
I am a vendor of PVI Office Furniture since January 1993. Above being a vendor for close to 25 years, I have also become a personal friend of Mark’s and have always admired his success. It is a basic story that is based on hard work, dedication and smart business planning. Mark’s ability to adapt to this ever changing business climate has kept him very successful.
An element of a successful business is surrounding himself with professional people. For the 20+ years I have been coming into PVI I have dealt with many of his professional sales staff, warehouse staff and accounting department for this timeframe which says a lot about a person as well as a great company to work for.
As a locally owned distributor in the Mid-Atlantic Area I have seen many office furniture dealers come in and out of business in this timeframe. PVI is a pure pleasure to deal with in every aspect of business. There is very little damage as his expert installers know how to handle the furniture and they are one of the few that still deliver on their own trucks.
As a vendor to many office furniture companies I love all the above. The biggest perk is PVI’s payment terms are prompt with all the economic challenges this industry has faced and he has earned the right to an unlimited credit line.
PVI went above and beyond to make sure that we had the furniture we wanted, at a price we could afford. I would definitely work with PVI for any of our other furniture needs. It was a great experience.
PVI has been our go-to furniture warehouse and installation company since we opened our doors 10 years ago. From the quick quoting and competitive pricing to resolving punch list items, your team at PVI continually helps us do our job by providing high quality professional services.
I have made quite a few purchases from PVI over the last 10 plus years. Their salespeople are knowledgeable, courteous and the customer comes first. Their delivery and installation staff are excellent.
I rarely reach out to a business owner/operator regarding my experience with their establishment. Most recently, I was in need of several furniture pieces for our new office. I had not heard of PVI until I saw your commercial (perfect timing). My sales rep was Dan Christensen and he went above and beyond to ensure that I got everything that I needed which included drawing some layouts during my visit to the Frederick location as well as several email exchanges to include pictures and sizes of items I needed further details about. When it came time for delivery, I had two or three communications with Joe as our delivery was scheduled as the snow storm of the season hit our area. Joe’s communication was great. On delivery day, Joe, Eric and third guy (didn’t catch his name) were wonderful. They were forced with maneuvering their set up around a crazy crew of office movers. Joe and Eric are as wonderful as Dan with respect to their positions. As the executive director with about 150 employees, I truly understand what it means when you find employees such as Dan, Joe and Eric. They represent your company wonderfully and I will most definitely use you again for future purchases.
I want to thank you and your team for the fantastic effort you guys put out at our Arlington site. Our charities were very pleased, the truckers said loading could not have gone better, and our logistics folks said it was a pleasure working side by side with you. Your boots on the ground made this project. We look forward to working with you again on future projects